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[Adam Spencer]

Here is a short list of commonly asked questions. Please feel free to start new topic in the same board if you have any questions not listed here.



Web Hosting

What platform do you host on?
We currently only provide hosting on windows servers. However, if the demand is high enough, we might consider offering a Linux alternative.


Do you offer reseller accounts?
At the moment we do not offer reseller accounts.


Where can I get help if I need it?
You can get help in many different ways. You can get help right here on the forums, or email us or you can talk to us on live chat. We also offer support by MSN and our very own helpdesk (which is currently in development).

Please reply to this topic if you wish to contact us.

[Adam Spencer]

Hi everyone,

Just to let you know that you may contact us using our helpdesk. We have many support channels in place to help and support you every step of the way.

You will find the links to all of our support sections below (keep them safe by bookmarking them):


Main Helpdesk  -  http://silverlinehosting.co.uk/support/

Knowledgebase  -  http://silverlinehosting.co.uk/support/kb/

Downloads Area  -  http://silverlinehosting.co.uk/support/downloads.asp

Server Status  -  http://silverlinehosting.co.uk/support/serverstatus.asp

Community Forums  -  http://silverlinehosting.co.uk/forum/

News & Updates  -  http://silverlinehosting.co.uk/support/news/